Returns & Exchanges

At Cardboard Hero, we want you to love your fit, so we offer a 30-day hassle-free return window for all unworn apparel with original tags attached. Simply follow our streamlined process to secure a refund or exchange for a different size.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place your items in their original cardboard packaging or a secure mailer, ensuring all original hangtags and labels are included.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.